Frequently Asked Questions

Find answers to our most commonly asked questions about shipping, products, and usage.

Is your hair oil suitable for all hair types?

Yes, our products are designed for all hair types and textures.

How often should I use the hair oil?

Apply 2–3 times per week or as needed.

Are your products made with natural ingredients?

Yes, we use carefully selected natural ingredients to support healthy-looking hair.

How long does shipping take?

Shipping usually takes 5–12 business days depending on your location.

Do you provide tracking information?

Yes, tracking information is sent by email after your order ships.

Can I return a product?

Please contact us within 7 days after delivery for assistance.

How can I contact support?

Email us anytime at support@npsempire.com